Chances are if your reading this your keyboard and touch-pad are both unresponsive on your MacBook Pro 2015. Your keyboard keys don’t work and none of the touch-pad / touch-pad buttons are working either. Bummer, I know !
That being said, I’m glad you stopped by as this is an EASY fix and I’m going to explain to you know how you can do this all by yourself. That’s right, no need to get this repaired from Apple who charge around £90-£100 for this. So save your pennies and learn something along the way by doing it yourself. It’s a win win.
Let’s get started shall we?
x1 Flat head screwdriver to loosen the ribbon cable.
x1 – Canned Air – Amazon UK
x1 Isopropyl Alcohol – Amazon UK
With the MacBook fully shut down and disconnected from the wall charger, take your pentalobe screwdriver and remove the x10 screws on the back panel. Make sure you remove the screws and arrange them in a rectangle shape as these screws are of different thread lengths. i.e if you take the top right screw out make sure it goes back into the top right corner. This will ensure all back panel screws sit flush with the panel when we put them back in in the final step.
Removing the back panel you’ll be presented with the below. You want to disconnect the power connector highlighted in the image below. Get a flat headed screwdriver and very gently prang up the left side, then the right side to loosen it, then pull it up towards you to disconnect it.
In between the two batteries in the center, at the top you will see the keyboard / touch-pad ribbon cable protector secured with x2 screws, remove the x2 screws to reveal the top of the ribbon cable. Unclip the top of the ribbon cable using a flat-head screwdriver. Put the flat-head under it gently and slowly lift up which will disconnect the top of the ribbon cable without damaging it.
At the bottom of the ribbon cable, there’s a sticky seal protecting it. With a flat edged item (a flathead screwdriver or a plastic tool as seen in the photo below), lift the sticky tape up and then lift the ribbon cable plastic flap up which will allow you to release the ribbon cable. N.b – be careful here and take your time.
Once the ribbon cable at both ends are disconnected, lift it right off and give the ends on the ribbon cable (and the ribbon cable connection points on the board) a clean with canned air, or with Isopropyl alcohol.
Once this is done, repeat steps 5 – 1 to put it back together again and then turn the MacBook on and it’ll work again.
We’ve tested this with a few of these devices now and it works every-time. If, in the unlikely event it doesn’t work, I’d highly recommend buying a brand new Keyboard / Touchpad ribbon cable and replacing the ribbon cable. These are really cheap, the one I’ve linked on Amazon there is £11, but a bit of snooping around these can be had for as cheap as £2 at the time of posting.
If this guide helped you be sure to leave a comment, I’d love to hear from you guys.